PROTECT YOUR BUSINESS
Invest In Our Affordable WordPress Maintenance & Support Plans.
Give Yourself Peace Of Mind That Your WordPress Website Is Being Looked After.
WordPress is the single most popular website platform around. WordPress is used by 59.2% of all the websites whose content management system we know. This is 28.3% of all websites. – and it’s not hard to see why! WordPress is easy to use and set up, and with such a huge variety of plugins and website themes available, it can be used for just about any small or medium sized business.
However, the day-to-day administration and maintenance of WordPress can be time-consuming and difficult, especially if you’re not a technical expert. Despite this, it’s absolutely critical to keep your WordPress site patched, upgraded, maintained, and backed-up – in case of infrastructure failures, data loss, hacking, and more.
The good news? You don’t have to maintain your WordPress site yourself! At ISmarts Web Development, we offer professional maintenance & support plans that can help you protect your small business – and reduce the time you have to spend on WordPress administration!
FEATURES
WordPress Updates
We upgrade your core WordPress installations regularly, protecting your website from hacks and data breachesPlugin & Theme Updates
We will regularly upgrade and install all relevant plugins and theme updates, protecting you from vulnerabilities and ensuring a smooth website experience.Offsite Cloud Backups
While WordPress is quite reliable, it’s still important to have an off-site, cloud-based backup in the case of critical systems failure, or hacks and data breaches.Security Audits
We can provide you with regular security audits. Our team will probe for vulnerabilities and analyse your security risk – and we’ll take the steps necessary to secure your data, and keep your business safe.24/7 Uptime And Security Monitoring
Our team will set up advanced monitoring tools to detect system downtime, and to protect your website from hackers, malware, data breaches, and more.Expert Support
Our support technicians are always available to you. Whether you need help understanding your site or understanding services, we’re happy to answer any questions you may have!Performance Analysis And Improvement
By cleaning up your databases, streamlining your website, and performing regular speed tests, we can improve your page loading times, providing your customers with a better experience!Video Tutorials
Website backend tutorials to walk you through using your website. The videos are always updated so you’ll have the latest training right at your fingertips.WEBSITE MAINTENANCE PLANS TO SUIT YOUR BUSINESS
Custom dashboard with up to date training videos
Security Enhancements & Monitoring
Malware Scanning
WordPress core Software Updates
Off Site Backups
Fortnightly
Weekly
Daily
SSL Certificate
Speed Enhancements
Google Analytics on dashboard
Minutes of Content Updates / Bug Fixes
30 Minutes
60 Minutes
120 Minutes
Support method
Support Ticket
Support ticket, phone and remote access
Support ticket, phone and remote access (priority 2 Hr response)
E-commerce Support
Hack Cleanup
Comment Spam Cleanup
Niche Blog Post
Weekly
Optimisation Suggestions
Monthly
iSmarts SEO portal access (Ranking Monitoring, Traffic Monitoring, Competitor Monitoring, Analytics)
SEO Website Analysis
On page SEO Optimisation
SEO Strategy Consulting
ADD-ON SERVICES
SOCIAL MEDIA MANAGEMENT
Are you seeking help to establish your social media presence online? Transform your social media presence with high-quality content, daily activity, and increasing followers.
$999/Month + GST
WEBSITE BOOST
If your website breaks due to incompatibility, gets hacked, it can be a costly fix. To avoid a disaster, we offer a thorough website audit, provide a detailed report and an estimate to bring your website up to date, secure and malware free.
$120+ GST
Don’t Risk Your Website – Trust ISmarts Web Development To Keep Your Business Safe!
When you partner with ISmarts Web Development, you get true peace of mind, knowing that your WordPress website is safe from hackers, regularly updated, and performing at maximum efficiency.
Best of all, our pricing plans are affordable – and with no contract, you can cancel at any time! Starting at just $79 a month, you can enjoy peace of mind, and avoid spending your valuable time dealing with complex WordPress issues!
Got Multiple WordPress Websites or Have a smaller need?
We can help. Contact us and we’ll work with you to customise our WordPress maintenance service to fit your needs.
Frequently Asked Questions
Does the monthly time rollover?
The monthly time allocation is there for you every month to reserve your place in our queue and our resources. It does not rollover.
What if I need more hours?
If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $120+GST/hr.
How do I send a support request?
Just send an email to support@ismarts.com.au. A member of our team will begin working on your task and will follow up with any questions. Additionally, phone support is available for the Premium and Professional plans
How long will it take to complete a task?
We aim to complete all task within 24 business hours (Monday to Friday, excluding holidays). Usually it happens much faster. Premium and Professional plans include priority support which is typically 2 hours
Do I need to be an iSmarts client?
Yes. These site care plans were created specifically for our clients because we built the sites and know them fully. If you are not a client but interested in one of these plans please contact us and we can discuss your needs.
What are the payment options?
We accept all major credit/debit cards via Stripe payment.Alternatively, there is a Paypal payment option.
How do you know what to post?
At the beginning of the campaign, we will ask you about your goals and strategies, in addition to learning more about you and your brand. We’ll create posts that embody your brand and campaign goals.
Do you respond to customers for me?
No, we don’t respond to customers on your behalf. Our job is just to make sure that you have a constant stream of relevant content and posts on your page.
Will Social Media Management bring me new customers or more business?
By having your brand be more active on social media, the goal is to increase engagement from your customers, leading to more sales. However, since every business is different, we cannot guarantee that Social Media Management will bring more customers or sales.
